Commercial industry

Appliance Repair Shop Insurance

Appliance repair is a service class that spends half its life in other people’s kitchens. The claim is a water line you left loose, a compressor you condemned that the customer says still worked, a scratch on a panel, or a unit that disappeared from the van. General liability, a tools and bailee floater, and commercial auto are the file. A handyman policy that caps receipts and excludes “appliance” is the wrong chassis.

We place shop-based and mobile appliance technicians, including small multi-tech operations that also sell a few units from the counter. If you are a retailer that happens to have a service bench, start on hardware or specialty retail and we will add the service exposure. If service is the business, you are here.

In-home work is a premises-you-do-not-control problem. GL has to contemplate damage to the customer’s dwelling and to the appliance itself — and those are not always the same grant. Care, custody, or control exclusions are why we schedule a bailee or property-of-others limit for units in the shop and in the van. We ask about gas appliances, sealed-system work, and whether you pull permits. Those facts change appetite; they are not a morality test.

The tools floater covers meters, vacuums, and the parts inventory that lives in bins. Commercial auto covers the marked vans; hired and non-owned covers a tech who takes a personal car to a overflow call. If you sell and install, products and completed-operations have to match the install, not just the bench. Washington techs stay with L&I; we place stop-gap and competitive-state WC. A one-person shop still needs the GL and the auto even when L&I is a “no employees” conversation.

Hardware stores, locksmiths, and auto repair are the related pages because that is the service-and-parts family. We do not write HVAC replacement as appliance repair — that is the HVAC contractor page. We do not write used-appliance dealers with a lot full of units as a repair shop. Describe the receipt split.

Completed-operations on a water line or a gas connection is the claim that shows up after you left. Additional-insured requests from property managers and home-warranty companies are a weekly certificate job. We match the certificate to the form.

Risks we actually schedule

  • Water or fire damage in a customer’s kitchen after a service call.
  • A unit in the shop or van that is damaged or stolen — bailee, not GL.
  • Tools and parts stolen from a marked van.
  • Completed-operations on a gas or water connection you installed.

Frequently asked questions

Does GL cover the customer’s refrigerator while it is in my shop?

Often not. Care, custody, or control is a standard exclusion. We add bailee or property-of-others for units you hold.

I am a one-person mobile tech. Do I need commercial auto?

If the van is the shop, yes. A personal auto policy is written for personal use and will argue about tools, signs, and a service call.

We also sell refurbished units. Does that change the class?

It adds products and a inventory number. Writable when it is incidental. A lot that is really a used-appliance dealership is a different application.