Commercial industry

Auto Repair Shop Insurance

An auto-repair shop's worst day is usually someone else's car. Garagekeepers coverage — the care, custody, and control of customer vehicles — is the line a generic business policy will not quietly include. Add shop liability, the lift and compressor, the waste-oil story, and the drivers who road-test, and you have a garage account, not a retail store.

We place independent mechanical shops, body-adjacent mechanical, and automobile-service operations. If you are a dealer or a full body shop with spray booths, say so; the form and the appetite change. If you are a neighborhood garage that also sells a few parts, this is the page.

Garagekeepers can be written legal-liability or direct primary. Direct primary is what most shops want when a customer's truck is hit in the lot or damaged on a lift. Limits should follow the highest-value vehicles you actually take in, not an average Civic. We ask about overnight storage, keys, and lot fencing because underwriters do.

Shop property is tools, diagnostic equipment, tires and parts inventory, and the build-out. Diagnostic computers and alignment racks are equipment-breakdown and inland-marine conversations as much as they are contents. A $15,000 tools mention on a BOP is not a scan tool and a full box.

Pollution is real: waste oil, solvents, wash water, and — if you have tanks — tank coverage as a separate form. We will not hide a used-oil tank inside a GL endorsement and call it done. Road-testing and errand runs need garage auto or commercial auto, including hired/non-owned if techs grab a parts-store trip in a personal car.

Auto-services professional liability (a botched repair that causes a later failure without a sudden accident) is a useful companion to GL. It is not a substitute for garagekeepers. In Washington, shop payroll stays with L&I; we place stop-gap and any out-of-state WC.

Risks we actually schedule

  • Damage to a customer's vehicle on the lift, in the lot, or during a road test.
  • A repair alleged to have caused a later mechanical failure or accident.
  • Waste-oil, solvent, and tank pollution that a standard GL form excludes.
  • Theft of tools and diagnostic equipment after hours.
  • Employee injury around lifts and running engines — L&I in WA, private WC elsewhere.

Frequently asked questions

Is garagekeepers part of general liability?

No. GL typically excludes property in your care, custody, or control. Garagekeepers is the form that pays for the customer's car. If your current policy does not show a garagekeepers limit, assume you do not have it.

Do I need commercial auto if we only road-test customer cars?

You need the garage auto / garage liability structure that contemplates road-testing, and you need to tell us about any shop-owned parts runners or tow units. Silent road-testing is how claims get denied.

We store a few customer cars overnight. Does that matter?

Yes. Overnight values, lot security, and key control change garagekeepers underwriting. Tell us the maximum value on the lot at 2 a.m., not the average bay.

Can you write a shop that also sells fuel?

Sometimes, as a combined garage and fuel account. Fuel brings tank and environmental forms. See our gas-stations page and tell us which operation is primary.