Commercial industry

Community Bank and Credit Union Insurance

A community bank or credit union is a financial-institution account, not a large office with a vault in the back. The file is financial-institution bond (fidelity), D&O and EPL, cyber and professional, and a real property and GL program on the branches. Treating a $400 million credit union as a professional-office BOP is how teller-line claims and a wire-fraud loss end up in the wrong tower.

We place community banks and credit unions that are still commercial, admitted accounts — not investment banks, not crypto platforms, not payday or check-cashing shops. If you have a mortgage-banking or broker-dealer affiliate, we split that professional tower instead of hiding it inside the FI package. Branch count, assets, and whether you take deposits in Washington, Oregon, or Idaho are the first facts on the application.

Property and general liability still matter. Branches are public premises with cash, night-drop exposures, and parking lots. We schedule buildings at rebuild cost, including ordinance-or-law on older masonry, and we do not accept a “contents” number that will not replace the IT room. Equipment breakdown on HVAC and a generator is a Tuesday claim, not a catastrophe story. If you lease branches, tenant improvements and the lessor’s additional-insured wording belong on the same proposal.

Fidelity and cyber are the two lines boards actually ask about after a loss. A financial-institution bond responds to employee dishonesty, certain forgeries, and on-premises theft in the way the bond form defines those words — which is narrower than a board packet summary. Cyber and social-engineering sit beside it for the email-thread and vendor-compromise losses the bond may not pick up. We place both and we say where they overlap so the board is not buying the same story twice or, worse, neither story.

Directors and officers, employment-practices, and professional (lenders liability / bankers professional) are the management stack. A denied loan, a collection practice, or a member dispute can land in more than one of those grants. We coordinate the towers so a claim is not an argument about which policy is supposed to answer. Washington employees stay with L&I for industrial insurance; we place stop-gap and private WC for competitive-state staff. We never present a private policy as a replacement for L&I.

This is not a page for non-depository lenders that look like banks on a website. Mortgage-only shops, hard-money lenders, and fintechs that do not take deposits need a different conversation. If that is you, start with professional consulting or accountants and tell us the license. Community deposit-takers stay here.

Risks we actually schedule

  • Employee dishonesty, forgery, and on-premises theft that belong on a financial-institution bond — not a commercial crime add-on.
  • A cyber or social-engineering loss on member or borrower data and wires.
  • D&O, EPL, and lenders-liability claims that overlap if the towers are not coordinated.
  • Branch property undervalued for rebuild, including older masonry and ordinance-or-law.

Frequently asked questions

Can a credit union use a regular office BOP?

Not if you take deposits and run teller lines. You need a financial-institution structure for fidelity, professional, and management lines, plus a real property and GL program on the branches.

Is a cyber policy a substitute for the bond?

No. The bond and cyber respond to different facts. We place both and we map a wire-fraud or vendor-compromise claim against each form before you bind.

Do you write mortgage companies on this page?

Depository institutions, yes, with the mortgage shop scheduled. A standalone mortgage banker or broker is a different professional class. Tell us whether you take deposits.