Commercial industry
Property Management Insurance for Commercial Managers
Commercial property managers sit between owners, tenants, vendors, and the public. The claims are premises injuries in a lobby you manage but do not own, a vendor you hired who was uninsured, a management decision a owner later disputes, and an employment claim from a site staff you barely see.
We write management companies and owner-managers of office, retail, and light industrial buildings. We do not treat habitational apartment management as the same class. If your book is commercial, this is the page; if it is garden apartments, say so and we will tell you whether we have a market.
General liability should contemplate both your office and the sites you manage, with additional-insured status flowing to owners as the management agreement requires. Vendor risk transfer — janitorial, security, landscaping, snow — is how managers keep other people's claims off the owner's policy. We help you set certificate standards that a real vendor can meet.
Professional liability for property managers is the E&O claim: a lease admin error, a missed statutory notice, a vendor selection an owner later calls negligent. It is not the same as the owner's premises GL. Employment-practices liability, including third-party, belongs on managers who employ site staff or who interact with tenants and the public all day.
Cyber is no longer optional. You hold tenant contacts, owner banking instructions, and access-control data. A spoofed wiring instruction on a capital call is a crime-and-cyber fact pattern we see on applications now, not a hypothetical.
In every metro we serve — Seattle, Portland, Boise, Las Vegas, Houston, Dallas, Philadelphia, Indianapolis — the local ordinance and the lease form change the certificate traffic. We issue owner and lender certificates as part of the service, not as a favor.
Risks we actually schedule
- Premises claims at managed sites where the additional-insured and contract wording were sloppy.
- Professional errors in leasing, notices, or vendor selection.
- Employment and third-party harassment or discrimination claims involving site staff or tenants.
- Social-engineering on owner or tenant funds, plus a breach of tenant data.
- Uninsured vendors (janitorial, snow, security) whose claims land on the manager.
Frequently asked questions
Does the building owner's policy cover us as the manager?
Only if you are named as it requires and the claim is a premises claim the owner's form actually picks up. Your own GL, E&O, and EPL still need to exist. Do not manage a 200,000-square-foot building on a hope.
We only manage commercial office. Is that easier to place?
Usually yes, compared with habitational. Tell us about any residential mixed-use, parking, or hotel occupancy so we do not hide a class problem.
Do we need professional liability if we do not lease, we only maintain?
Maintenance-only managers still make vendor and safety decisions. A slim E&O is inexpensive compared with a owner dispute after a slip-and-fall vendor failure.
Can you handle a portfolio across several of your states?
Yes. We license in ten states, including California. Multi-state management companies are a normal account for us, not a special project.
Related coverage, industries, and locations
General Liability
Third-party injury, property damage, and products/completed-operations protection for shops, offices, and jobsites.
Coverage detailsProfessional Liability
Errors-and-omissions coverage when advice, design, or a professional service is alleged to have caused a financial loss.
Coverage detailsManagement Liability
Directors and officers, employment-practices, fiduciary, and employee-benefits liability on one conversation.
Coverage detailsCyber
Ransomware, data-breach response, forensic IT, notification, and business income after a network event.
Coverage detailsCommercial Umbrella
Extra liability limits over general liability, the BOP, and commercial auto when a serious claim exceeds primary.
Coverage detailsCommercial Lessors
Owners of office, retail, and light industrial buildings — lessors risk, not a habitational apartment form.
Industry pageReal Estate Agent
E&O for the license, plus a office package and cyber for the brokerage that holds the files.
Industry pageCleaning Company
Janitorial GL, a service bond, and care of other people’s premises and property.
Industry pageTexas
Licensed commercial insurance broker serving Texas.
State page